How can I contact Studio 900 Design?
You can always email us on email@example.com. We will reply to your mail within 24 hours. If you would prefer to call instead of mailing, you can call +90 532 302 35 96 Monday through Friday from 10.00 to 18.00 GMT+2.
– What payment methods can I use?
On www.studio900design.com you can use your credit cards and we accept also Paypal.
-Is it safe to use my credit card online at www.studio900design.com?
studio900design.com processes its online payments through secure servers. SSL security and anti-fraud features protect our system.
– Where do you ship?
www.studio900design.com offers worldwide shipping, just contact us about the shipping costs.
– How much does shipping cost?
Shipping cost varies depending on the item and the location of delivery. The total shipping cost for your order will be calculated once you proceed with your order.
– How do I know if my order is shipped?
Once your order has been shipped, an email containing information about the shipment of your order will be sent to your email address.
– I received an email, but my item did not arrive, what should I do?
You can check where your package by contacting us, please contact our Customer Service Team at firstname.lastname@example.org or call us on +90 532 302 35 96 Monday to Friday from 10.00 to 18.00 GMT+2.
– Delayed delivery
Unfortunately orders may sometimes be delayed for various reasons that are beyond our control. We will notify you as soon as we are aware of any possible delays on your order.
– How long will it take to receive my order?
Shipping times will vary depending on the item. Each item’s expected time to ship is listed on the product page, purchase page, and in your order email confirmation. If you have different products on your shopping bag with different delivery times, your total order delivery time will be the latest product’s delivery time.
– Does www.studio900design.com handle international duties and taxes?
www.studio900design.com works as delivery duty unpaid, displayed product prices will not include taxes and duties. As the recipient, you will be held liable for all import duties, customs and local sales taxes levied by the country into which you want your order to be delivered. It will be necessary for you to pay all fees to release your order from customs upon arrival.
– Can I return an item?
To return an item, please submit a return request via our email@example.com email address. You can return your purchases in case of production errors within 7 days of purchase. Please include your order number. We will review your request and issue you a return authorization upon approval. All return shipping costs are the responsibility of the buyer. All items must arrive unused and in the original packaging.
– Can I exchange an item?
Yes, you can exchange an item that you bought in 7 days. Please submit an exchange request via our firstname.lastname@example.org email address. Please include your order number. All exchange shipping costs are the responsibility of the buyer. All items must arrive unused and in the original packaging.
– When will I receive my money back if i return an item?
Once we have received and processed the returned item from you, we will refund your money. You will get a notification email from us when the refund goes through.